Hotel Los Balcones Leon Rooms

The pool was great & the staff make the place truly wonderful

Breakfast included and good location.

Nice private rooms

The location is perfect, that’s about it!!! Customer service is nonexistent. The girl at the front desk when I checked in, seemed bothered by her job and acted like she didn’t want to be there, not a welcoming vibe at all. The worse part was when I came back to the hotel around 10:20pm after been out at dinner with family. The gate was locked and nobody at the front desk, I tried my room keys to no avail, I shouted “hello/hola” and called the front desk from my phone, watched/heard it ring and no one answered or came to the lobby to let me in. After waiting outside about 20mins with no signs of activity in the lobby I decided to climb the gate and that’s how I was able to get inside. There was no alarm, no security, not a single soul at the hotel. I made it to my room thinking how dangerous and unsafe that made me feel, anyone can just come in to the hotel and go up to the rooms with no personnel in sight. I wouldn’t stay here again and don’t recommend it to anybody. At check out there was a guy and a girl with the same lackluster attitude of the check in process. I come to Leon often to visit family and I WILL NEVER AGAIN STAY AT THIS HOTEL.

Breakfast and location!

Breakfast was really good!

Good location lots of things within walking distance. The staff was very helpful, shout out to Sheyling and Eduardo both were very helpful along with the rest of the staff. Eduardo knew some great places to have a great meal. Hotel was nice ,clean and had a nice ambiance. Would definitely stay again.

The property is actually really nice and central to main activities in Leon

Perfect location next to the french bakery, very central and convenient for walking around town. Spectacular view of the cathedral with amazing sunset. Staff was really sweet and helpful.

Location was great. Breakfast was good but not what I expected .

Exceptional location for visiting old town in Leon.

Close proximity to cathedral and Central Park, secured entry. Included breakfast was decent, but they do take there time to serve.

Good location, satisfactory breakfast. Safe hotel. Sheets on bed clean.

Noisy street outside but the room was so quiet! Good a/c and wi/fi , bed was comfortable and all the lights and toilet worked

This hotel was amazing for our stay in León! The employees were so kind and always made sure we had what we needed. They even allowed us to switch rooms our second night due to an AC issue. Los Balcones is located right in the center of León, walking distance from everywhere you need to be. It even has a view of the Cathedral from up top! If you are looking for small, quaint, and beautiful, this is the place for you!

Staff was very kind and helpful

There was a lot of areas outside our room with couches and table to relax. The breakfast was tasty.

Nice location close to the city center. The staff was very helpful.

Good location. Good size of the rooms, hot shower. Friendly staff.

Close to city centet

great location there so many attractions walking distance!!

We loved our stay at Hotel Los Balcones. The staff were kind, attentive, and helpful. The room was clean and everything comfortable. The breakfast options were fantastic and delicious. We will definitely be back!

Great service

Nothing extraordinary

Property ok